Dreams Puerto Morelos Resort & Spa (Adults Only), Puerto Morelos
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Key details
About the Hotel
Bahia De Petempich Sm 12 Mz31 Lote 14-02,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
-
Near Bahia Petempich Beach
Perfect
7.0
7.5
/10
3.5
3.6
/5
Loved by guests
Welcoming staff
Variety of restaurants
Excellent food
Clean rooms
Amazing spa
Good entertainment
"The swim-up bar had the best daily drink specials, even for non-alcoholic drinks."
Deanna c
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Hyatt Ziva Riviera Maya All-Inclusive (Adults Only) is a 5-star all-adult, all-suite resort located in Puerto Morelos, Mexico, bringing a stunning contemporary atmosphere to the famed Riviera Maya.
Luxurious Suite Accommodations
Each spacious suite at Hyatt Ziva includes a seating area with a flat-screen satellite TV and a minibar that is refreshed daily. Rooms feature modern amenities, with most offering ocean views and some suites providing direct pool access.
Diverse Dining Options
The resort boasts 8 different restaurants serving Italian, Mexican, Asian, Seafood, and International dishes. Dining options include Himitsu for Pan-Asian cuisine, El Patio for authentic Mexican food, and Portofino specializing in Italian offerings.
Pools and Activities
This eco-friendly Rainforest Alliance Certified resort features 8 different swimming pools and a full-service spa offering massages, body treatments, and facials. Guests can participate in activities including basketball, water aerobics, beach volleyball, and Euro-bungee.
Strategic Location
Situated 30 km from Cancun, the resort provides convenient access to nearby attractions including Crococun Zoo (3 km) and Bahia Petempich Beach (3 km). The property has facilities measuring 4738 mÂČ, including conference space.
Must-do experiences
Savor fresh ceviche at La Bodega, a local favorite for seafood.
Visit the Museo de Arte Popular to see vibrant local crafts.
Stroll through the quirky Puerto Morelos Market for unique finds.
Experience a sunset at the iconic Puerto Morelos Lighthouse.
Taste traditional Cochinita Pibil at El Nicho for true flavors.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Oceanfront
2 persons
64 mÂČÂ
2 King Size Beds
Shower
Coffee machine
room details
Junior King Suite Oceanfront
2 persons
64 mÂČÂ
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Preferred Club Double Junior Suite Ocean View
2 persons
64 mÂČÂ
2 King Size Beds
Ocean view
Shower
Coffee machine
room details
Double Junior Suite Water Park View
2 persons
64 mÂČÂ
2 King Size Beds
Park view
Shower
Coffee machine
room details
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Getting around
Check out the full range of transport modes
City Centre
Puerto Morelos
5.5
km
Airports
Cancun (CUN)
25.2
km
Aeropuerto de Playa del Carmen (PCM)
41.2
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Snorkelling
Table tennis
Yoga class
Aerobics
Services
Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Dreams Puerto Morelos Resort & Spa presents a delightful assortment of dining options, showcasing diverse culinary traditions in relaxing settings. From contemporary Asian delicacies to romantic French cuisine, each venue offers unique flavors and carefully crafted dishes that invite guests to indulge in a memorable dining experience.
Miyako
Asian vegetarian cuisine
Ambiance
Modern setting
Key Offerings
A menu focused on vegetarian dishes inspired by Asian flavors, perfect for a delightful dinner experience.
Reservation
Recommended.
Open for dinner from 6:00 PM to 11:00 PM daily.
Rue de Rivoli
French cuisine
Ambiance
Modern and romantic atmosphere
Key Offerings
Exquisite French dishes in an elegant setting, ideal for a special evening.
Traditional Mexican dishes that celebrate local flavors, served in an inviting atmosphere.
Reservation
Recommended.
Open for dinner from 6:00 PM to 11:00 PM daily.
Afthonia
Mediterranean, local, and international cuisine
Ambiance
Casual and welcoming
Key Offerings
A diverse menu offering breakfast and lunch favorites along with international dinner options.
Reservation
Not needed.
Open daily from 7:00 AM to 11:30 AM for breakfast and from 1:00 PM to 11:00 PM for lunch and dinner.
Balik
Caribbean cuisine
Ambiance
Family-friendly setting
Key Offerings
Celebrate Caribbean flavors while enjoying brunch or lunch with loved ones.
Reservation
Not needed.
Hours vary.
La Parrilla
Grill/BBQ cuisine
Ambiance
Casual outdoor dining
Key Offerings
A variety of grilled delights are served alongside refreshing drinks, perfect for all-day dining.
Reservation
Not needed.
Open for breakfast from 7:00 AM to 5:00 PM and for dinner from 6:00 PM to 11:00 PM.
The Corner
American cuisine, Pizza
Ambiance
Relaxed atmosphere
Key Offerings
Enjoy classic American fare and delicious pizza for lunch and dinner.
Reservation
Not needed.
Open daily from 11:00 AM to 7:00 PM.
Roots
Local and international cuisine
Ambiance
Inviting and casual
Key Offerings
A menu featuring a mix of local dishes and international favorites, served throughout the day.
Reservation
Not needed.
Open daily from 7:00 AM to 10:00 PM.
Habanero
Seafood cuisine
Ambiance
Charming seaside dining
Key Offerings
Fresh seafood options served for lunch and dinner, highlighting local flavors.
Reservation
Not needed.
Open daily from 11:00 AM to 6:00 PM.
Off Court
American cuisine
Ambiance
Family-friendly atmosphere
Key Offerings
A casual setting offering an array of American dishes, perfect for families just off the courts.
Reservation
Not needed.
Open daily from 11:00 AM to 1:00 AM.
Location
Bahia De Petempich Sm 12 Mz31 Lote 14-02,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Bahia De Petempich Sm 12 Mz31 Lote 14-02,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Zoo
Crococun Zoo
3.3
km
Beach
Snorkeling Adventure
2.0
km
Landmark
The Kay Club
2.2
km
Beach
Bahia Petempich
2.5
km
Landmark
Petempich Bay
2.4
km
Landmark
Bahia Petempich Beach
3.3
km
Landmark
Puerto Morelos National Marine Park
3.7
km
Gallery
Galeria Arte Zissimo arte contemporano
4.5
km
Landmark
Rosario & Marco's Art Shoppe
4.5
km
Landmark
Catholic Church
5.1
km
Landmark
Puerto Morelos Lighthouse
5.6
km
Nearby
Beach
Snorkeling Adventure
640 m
Restaurants
Le Chique
420 m
Carretera Cancun-Puerto Morelos km 27.5 Manz 37
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5
based on 13186 reviews
7.0
7.0/10 based on 173 reviews
#11Â of 31 hotels in Puerto Morelos based on Tripadvisor
Leonard
United States,
FebruaryÂ
2025
8.4/10
I had an unforgettable experience at the resort, where the atmosphere was lively and perfect for our wedding celebration. The property is beautifully modern with plenty of pool options and diverse dining selections. However, I did encounter some issues with service communication prior to my stay, which was frustrating. Overall, it was a magical time for us, and our guests had a blast.
Rooms
7.0
The rooms were modern and spacious, though we did face issues with ants during our stay, which was quite inconvenient.
Service
9.0
Service was quick and professional during our stay, with many staff genuinely smiling and helpful, which truly made our experience enjoyable.
Location
9.0
The resort is conveniently located, giving access to nearby attractions like Cancun and Playa del Carmen, which made our stay even better.
Dining
8.0
Dining options were varied, with great meals at the Mexican and Italian restaurants, though the breakfast selection felt a bit limited at times.
Facilities
9.0
The facilities were well-maintained, particularly the pools which offered both a social scene and quiet spots for relaxation.
Frederick
United States,
NovemberÂ
2024
6.6/10
I had mixed feelings about my stay at this hotel. While the service was mostly pleasant and the pools were nice, the food quality left much to be desired. The beach was disappointing, and some areas of the resort showed signs of wear. Overall, it was an okay experience, but I expected more from a luxury resort.
Rooms
8.0
The rooms were beautiful and immaculately clean, with lovely views across the pool. However, they could use some updates as they felt a bit dated.
Service
7.0
Service was mostly really nice, but there were some issues with wait times and responses to requests, making it less pressing than I would expect.
Location
7.0
The resort location offers a great variety of pools and the layout is quite appealing, but overall, it needs a bit of an update with regard to facilities.
Dining
5.0
The dining experience was quite disappointing, with many meals being served cold and lacking flavor. I really expected better quality and variety in the food options.
Facilities
6.0
There are many pools to enjoy, but the beach area was very small and underwhelming, which is a letdown for a resort experience.
Jack
United States,
OctoberÂ
2024
8.0/10
Our stay at Secrets Silversands was another enjoyable experience filled with friendly staff and plenty of activities. The dining was solid overall, with highlights like the pizza oven days at the Barefoot Grill. However, the beach was not ideal for swimming and we did notice some maintenance issues in the rooms. Overall, it's a great spot with some room for improvement.
Rooms
7.0
The rooms were generally clean and comfortable, but we encountered some minor issues, like a leaking shower and a toilet that was a bit finicky.
Service
10.0
The service was incredible, with staff going above and beyond to ensure we had a great time, particularly Ana and Celso, who were always attentive.
Location
7.0
The hotel's location was decent, but the beach area could be improved, as there were some rocky spots that made swimming difficult.
Dining
8.0
Dining was quite good, with the escargots at Bordeaux being a standout dish. The Mexican fiesta night was a highlight!
Facilities
8.0
The facilities, including the pool area, were well-maintained, though some chairs by the beach could benefit from replacement.
Thomas
United States,
SeptemberÂ
2024
6.6/10
Our stay at Secrets Silversands had its ups and downs. The beautiful venue and exceptional entertainment team made it enjoyable, but we encountered several issues that affected our overall experience. While the pool area and room service were good, the dining options and overall maintenance left a lot to be desired. Would recommend for the ambiance but with some reservations.
Rooms
7.0
Our room was spacious and clean but had a persistent bad smell that we couldn't overlook. It overlooked a quiet pool, which was a nice touch despite the odor.
Service
8.0
The staff were friendly and attentive, with standout service from the entertainment team who really brought the atmosphere alive. However, there were some inconsistencies with maintenance and room services.
Location
7.0
The hotel's layout is impressive with several pools, but there wasn't enough shade making it tough to relax comfortably by the pool during peak sun hours. The beach area was nice and well-kept, though.
Dining
5.0
Dining options were quite limited, and while some meals were decent, we found most to be just average at best. The lack of fresh cooking stations at several restaurants was disappointing.
Facilities
6.0
The facilities were generally well-maintained, especially the pools, though they felt overwhelmed during peak times. Shade was lacking and some bars ran out of certain spirits.
Virginia
United States,
SeptemberÂ
2024
7.6/10
We had a wonderful time at the resort, enjoying the clean and comfortable atmosphere, as well as the friendly and attentive staff. The dining options were varied and tasty, but the beach left something to be desired as it was small and somewhat rocky. Overall, a relaxing getaway with excellent service and value for a tropical vacation.
Rooms
7.0
The rooms were spacious and clean, but could use a bit of maintenance, as we noticed some issues like a leaking shower.
Service
9.0
The staff was incredibly friendly and attentive, always ensuring we had everything we needed.
Location
6.0
The resort is in a convenient location, with easy access to nearby Puerto Morelos, but the beach was not ideal for swimming.
Dining
8.0
The food was generally very good, with multiple options available, though I did have to ask for coffee refills a few times.
Facilities
8.0
The pools and other facilities were well-maintained and enjoyable, offering a mix of lively and quiet areas.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Dreams Puerto Morelos Resort & Spa (Adults Only) serves a full breakfast for free.Â
Pets
Pets are not allowed.
Year renovated:
2008
Number of floors:
4
Number of rooms:
284
Former name
Secrets Silversands Riviera
FAQs
About Dreams Puerto Morelos Resort & Spa (Adults Only)
What is the distance from Dreams Puerto Morelos Resort & Spa (Adults Only) to CancĂșn International Airport?
The hotel is located 21 km from CancĂșn International Airport.
What are some of the nearby attractions from Dreams Puerto Morelos Resort & Spa (Adults Only)?
Nearby attractions include the vibrant nightlife and beaches of Playa del Carmen, and eco-archaeological adventures at Xcaret.
What dining options are available at Dreams Puerto Morelos Resort & Spa (Adults Only)?
The hotel features 17 restaurants and bars serving a variety of cuisines including Italian, Mexican, Asian, Seafood, and International dishes.
What main facilities are available at Dreams Puerto Morelos Resort & Spa (Adults Only)?
The hotel boasts 9 swimming pools, a full-service spa, and includes amenities such as outdoor sports facilities and a water park.
What room amenities can guests expect at Dreams Puerto Morelos Resort & Spa (Adults Only)?
Rooms include a flat-screen satellite TV, minibar, air conditioning, in-room safe, and coffee facilities.
What is the policy regarding check-in and check-out times at Dreams Puerto Morelos Resort & Spa (Adults Only)?
Check-in is at 15:00 and check-out is at 12:00.
Is there internet access at Dreams Puerto Morelos Resort & Spa (Adults Only)?
Complimentary Wi-Fi is available throughout the property.
What on-site activities are available for guests at Dreams Puerto Morelos Resort & Spa (Adults Only)?
Guests can participate in activities such as basketball, water aerobics, beach volleyball, and enjoy live nightly entertainment.
Are there swimming pools at Dreams Puerto Morelos Resort & Spa (Adults Only)?
The resort features 9 outdoor swimming pools, including heated pools and a complimentary water park.